Reporting an issue with another team member

At Thirtyfour Creative, we want issues raised early and handled properly. If something isn’t sitting right, you’re encouraged to speak up.

This guide explains when and how to reach out to management.

When to Reach Out

You should contact management if:

• A situation is impacting your ability to do your job well

• You’re experiencing or witnessing unprofessional behaviour

• Communication or collaboration has broken down and you’re stuck

• A policy, process, or value isn’t being followed

• You’re unsure how to handle a situation on your own

• Something just doesn’t feel right and you want guidance

You don’t need to have all the answers. Reaching out early is always better than letting things escalate.

How to Reach Out

Option 1: Direct conversation

If it feels appropriate and safe, you can raise the issue directly with the person involved.

If that’s not possible or doesn’t resolve it, move to Option 2.

Option 2: Contact management

You can reach out to:

• Your manager, or

• Thirtyfour Creative leadership

This can be done via Slack, a call, or a message. There’s no required format.

What Helps When Reaching Out

When you contact management, it helps to share:

• What’s happening

• When it’s been happening

• How it’s affecting your work or the team

• What you’ve already tried, if anything

Stick to facts and examples where you can. This isn’t about blame. It’s about clarity and support.

What You Can Expect

• Your message will be taken seriously

• The conversation will be handled respectfully and discreetly

• There is no penalty for raising concerns in good faith

• Management’s role is to support resolution, not take sides

Not every concern leads to formal action, but every concern will be heard.

Simple Rule

If you’re hesitating or unsure, that’s usually your sign to reach out.

We’d rather have an early conversation than fix a bigger issue later.