Thirtyfour Creative Blog

5 Signs Your Business Needs a Website Redesign for Better Growth

Written by Geri Meliva | Apr 15, 2025 10:50:50 PM

Your business' website is one of the first things customers notice. A blog from the Business Dasher notes that 75% of users evaluate a company’s trustworthiness based on its website's appearance. If your web page fails to captivate potential customers, they will quickly turn to your competitors.

This is why companies must recognise when it’s time to update their web pages. This article outlines five signs that indicate that your website needs a redesign to remain competitive in the digital world.


Key signs your website needs a redesign

Outdated design and branding

The design of a website influences 94% of first impressions, as noted in the Hostinger Tutorial. This means that a web page with an outdated design, clunky navigation, or mismatched branding can negatively affect the image of your business. It also suggests that poorly designed websites with generic content drive away 38% of web visitors. In other words, an aesthetically pleasing site can help you attract new buyers and increase your profit.

Here’s how you can make your website design more appealing to consumers:

  1. The contact page should be visible: Your contact page should be in the top right corner, where it can be easily found.
  2. Avoid dead ends on your site: Ensure that pages do not have dead ends. Instead, provide clear navigation and links to other relevant pages on your website.
  3. Update your About page: Share your brand’s story and values on your About page concisely and compellingly. Add photos of your company’s team to build a personal connection with your site’s visitors.
  4. Provide information about your services: Be transparent about the services you offer and their prices.
  5. Highlight the problems you solve: Showcase work examples that demonstrate the challenges you address and the results you deliver.
  6. Regularly update and maintain your website: Always review and update your website to ensure it stays relevant to your audiences.

Poor user experience (UX) and mobile responsiveness

Most people are surfing the web through their smartphones. Statista reports that 96.2% of the global population accessed the internet via their mobile devices in Q2 2024. In comparison, only 54.6% of users surf the web through their laptops or desktop devices in the same period.

For this reason, your company’s website design must work on all devices, especially smartphones. You also need to make sure that it doesn’t show signs of poor user experience like:

  1. Slow loading times: Aberdeen Group’s survey found that 40% of consumers leave a website if it takes more than 3 seconds to load.
  2. Unintuitive navigation: 88% of online buyers are less likely to return to a web page after a bad experience, like a confusing user interface, according to Toptal research.
  3. Unresponsive design: According to the data from GoodFirms, 73.1% of web designers agree that a non-responsive design is the main reason why visitors abandon a website. When we say non-responsive, there are websites that do “respond” to mobile, but have a far from optimal user experience. This needs to be considered across many devices in this modern time.

To address these issues, companies should adopt these best practices, as discussed in the “Digital Marketing Made Simple” podcast by Jennie Lyon:

  1. Use responsive design: Make sure your site adjusts easily for desktops, tablets, and smartphones.
  2. Optimise media: Shrink images and file sizes so your site loads faster, even on slower connections.
  3. Simplify for mobile: Design your site to have a straightforward interface that works well on mobile devices.

Declining SEO performance and traffic

A beautiful website is not enough. It also needs to be visible and rank well in search engines. Research from Michigan Technological University shows that on-page SEO is essential for success on platforms like Google. If your website is losing organic search traffic, outdated SEO techniques could be the cause. 

To stay ahead in search engine results pages (SERPs), it's crucial to stay updated on the latest SEO best practices. The Simple SEO podcast by Rachel Lindteigen shared some SEO best practices for websites, which are:

  • Use relevant keywords: Focus on customer-centered, high-ranking keywords that match user searches. Write for your audience: Create content that is valuable and engaging for your readers, not just for search engines. 

  • Make your content easy to scan: Organize with headers, bullet points, and white space so users can quickly find what they need.

  • Use relevant and credible internal and external links: Linking to appropriate and authoritative internal and external sources improves navigation for users while search engines index your site.

  • Optimise for Google and ChatGPT: Placing keywords in important SEO elements like titles, meta descriptions, and alt texts enables search engines to understand what your content is all about. For ChatGPT SEO, focus on clear and conversational content that answers user queries to ensure it’s picked up by the AI tool.


Scalability limitations for business growth

As your business grows, your website must evolve to support new products, services, or customer interaction methods. Old websites face issues like:

  • Database bottlenecks: Your databases can become overwhelmed, especially if your number of users has increased.

  • This can result in delayed responses and slow queries.Insufficient load testing: Websites not tested for real-world traffic levels often fail under high user loads.

  • Hardware limitations: Websites that are powered by outdated servers are vulnerable during traffic spikes, which can slow down their load times.

These scalability problems can be solved through the implementation of the following:


Misalignment with evolving business goals

Companies are bound to evolve. According to AlixPartners, 98% of CEOs expect to change their business model in the next 3 years. So, if your company wants to launch a new product or rebrand, your website should reflect these changes.

Here’s how you can successfully redesign your website:

  • Assess your current website: Use tools like Google Analytics, Hotjar, or HubSpot’s Website Grader to identify your site’s weaknesses.

  • Identify the need for a redesign: Websites with an old design and poor user experience should undergo a redesign.

  • Set clear goals and objectives: Use SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound) to establish what you want to achieve with your redesign.

  • Plan the redesign strategy: Create a blueprint that includes your target audience, potential competitors, budget, and timeline for implementation.

  • Conduct a content audit: Review all existing content to decide what to keep, update, or remove.

  • Prepare for the launch: Test your redesigned website to avoid encountering problems in the long run.

Benefits of a strategic redesign

A website redesign is not just about aesthetics. It is an investment that can deliver positive results. Here are some things you can expect:

  • Enhanced user experience (UX). An intuitive and visually appealing website keeps visitors engaged and encourages them to explore further. Data from Mike Gualtieri from Forrester states that an improved UX design can potentially increase conversion rates by up to 400%. This was also evident in our UX design overhaul for the safety and security brand Noggin, which increased their conversion rates by 5.4 times.

  • Improved SEO performance. A redesigned website that follows SEO guidelines has higher search engine rankings and organic traffic.

  • Scalability for future growth. A redesigned website can become a scalable asset that grows alongside your business. Platforms like HubSpot CMS can help companies easily craft stunning and optimized web pages.

Take your web design to the next level


Transform your digital presence with Thirtyfour Creative. Our award-winning web design services combine creativity and growth strategy to deliver results. We are also experts in HubSpot integration, allowing you to automate and enhance your brand’s customer engagement seamlessly. Whether you’re looking to create a custom website or improve your existing one, we are here to ensure that your brand stands out from the rest. 

Contact us today, and let’s make magic happen.