FREQUENTLY ASKED QUESTIONS

At Thirtyfour Creative our breadth and depth of experience sets us apart. Our diverse portfolio spans over 31 industries, ranging from startups to well-established international companies. This is a testament to our understanding of what we do and how to help companies solve their problems.

Since 2021, we’ve worked with dozens of clients across a wide range of industries such as Saas, finance, business services, real estate, non-for-profits, agriculture and education. This extensive experience ensures that we bring a wealth of knowledge, insight, and creative problem-solving strategies to every project.

A great fit client for Thirtyfour Creative is a company that:

• Is eager to improve their business processes through creative ideas

• Open to new ideas and pushing boundaries

• Ready to participate and get involved in the process. We find working WITH clients, not without them always makes a more beneficial experience for everyone

• Have people who are passionate about what they do.

Our team is small but mighty. Depending on your project, we have a team member who will be in charge of your project. Because we're small, we keep things personal.

• Director

• Designers

• HubSpot Lead

• HubSpot Developers

• WordPress/Shopify Developers

• API Developers

• Copywriters

• Administrator

• SEO/PPC Marketers

• Animator

Absolutely. As a Diamond Partner, working with start-ups starting their journey with HubSpot CRM is a standard practice. Working with companies starting their journey is a favoured clientele for us.

We absolutely do. Every business has their own specific things that make them unique. Non-for-profits are a sub-category in many industries and we're always fascinated by the amazing work they do. 

Yes. Pick our brains. We're always available for strategy and training sessions with your company. We’re happy to provide strategic work without physical execution.

We begin by deep diving into your company, learning more about your industry and compiling references and resources from others doing big things in your field.

We understand the need for confidentiality, especially when discussing potentially sensitive business ideas and strategies. However, we interact with hundreds of businesses and hear many ideas yearly. To keep this process efficient and straightforward, we prefer not to enter into a contractual agreement with a company we haven’t met. We’d like to have at least one conversation and establish if there’s a good fit.

Our experience highlights that many Non-Disclosure Agreements (NDAs) often lack clarity on the specific aspects they encompass, leading to potential complications. We propose an open and constructive conversation centered around your business and its needs, emphasizing the sharing of information that you feel comfortable disclosing. If we discover alignment and decide to proceed, we can subsequently address various contractual matters, including the potential implementation of NDAs, as deemed necessary.

While we do consider Requests for Proposals (RFPs), our approach stands out for its uniqueness. We firmly believe in building successful collaborations on strong and mutual relationships, a facet often not adequately addressed in traditional RFPs that lack in-depth inquiries regarding scope, compatibility assessments, or alignment with senior-level leaders.

Being a solution-based agency, we prioritise leadership chemistry and compatibility with the teams we work alongside. Therefore, when presented with an RFP, we evaluate it with the condition that we can engage with the founder, CEO, or executive team. This ensures a deeper understanding of your vision, allows us to align our goals, and helps in determining whether we are the right fit for each other. This distinctive approach reinforces our commitment to delivering meaningful and effective brand solutions for our clients.

We do not respond to RFP's without having met with the team and discussed the project in detail. We also do not respond formally to RFP's if not given enough time to adequately do so.

We respect our client's time. So if you do wish to speak to a past client before working with us, we are happy to ask, but if they don't wish to, we won't force anyone to speak with you.

You can however view our client testimonials or view our HubSpot Partner Listing for nice works our clients have said about us.

We require a signed proposal, access to your internal champions and the details for your accounts representative.