HubSpot Onboarding, consulting & support services

Designed for companies striving to be set-up for success. We’re you’re personal HubSpot helpers supporting your business, helping you utilise your data, learn how to create automation and nurture your customers, and equip you the tools you need to kick goals.

Let's talk HubSpot
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Thirtyfour is one of only a few Diamond HubSpot Agencies in Australia. This means HubSpot recognise us for our understanding of the platform and our ability to implement the best solutions for our customers.

We’ve been honoured multiple HubSpot Impact awards; HubSpot Website Design, HubSpot Customer First Award and HubSpot Rookie of the year '22.

It's easy for us to say we're good at what we do, but don’t take our word for it. Hear it from companies who have worked with us to help them grow.

Setting up HubSpot correctly is crucial to providing your team the tools they need to do their job effectively. When changing CRM’s, there is a fine balancing act of what your current process is, and what it could be if it could be improved. HubSpot Onboarding is crucial to help your team learn the ins-and-outs of HubSpot, find the key features that would be an advantage to your business. We work with you to get everything set-up correctly to maximise your team’s chances for success.

We work with companies wanting to make the most of the HubSpot platform, to help grow their businesses.

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Clients we’ve worked with

Belance
Arc Agency
Loan Market
Hydralada
Casual Films
Noggin
Unite Health
NZYF
Greenwich College
Ordermentum
Action For Dolphins
Thermawood
Wiise
Inspectorio
Reho Study
Redeye
XYZ Dental
Connected Farms
iCXeed
id
Coder Academy
CI Method
Logiqc

Hubspot onboarding programs

(01)

HubSpot Complete Onboarding

We pave the way for your business's success, right from the very beginning.

At the heart of our collaboration, we delve deep into understanding your business and its unique needs. Together, we'll establish the most effective processes and seamlessly transition your critical data. With dedicated support, we put your project on the path to success.

(02)

HubSpot Guided Onboarding

We evaluate key aspects of your setup, pinpointing where our expertise can accelerate your HubSpot goals.

Perfect for organisations equipped with internal capabilities yet seeking the guidance of HubSpot experts to propel your implementation forward. In partnership with you, we guarantee the strategies you've crafted independently operate and function as planned.

(03)

HubSpot Consulting

Consider us your dedicated HubSpot specialist team.

Ideal for companies with internal resources, we'll work with you to explore your business and how you can best utilise HubSpot. We’re at your service to assist wherever you need, whether it be consultation, strategy or implementation.

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Explore our key onboarding initiatives

Unlocking the true power of your business' CRM

Our HubSpot onboarding takes your business through every aspect of HubSpot that will empower your business to succeed. We work with you to learn about your business and processes to learn how we can help you set-up HubSpot to its fullest potential for you.

Marketing
Sales
Service
Consultation
Our blueprint for your marketing success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your marketing strategies now and in the future.

Marketing processes & Initiatives

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot marketing strategies, we roll up our sleeves and start building.

Whether it be automated processes, internal notifications, marketing email nurture sequences or campaign strategy, we work with you to ensure your business is set up for success using HubSpot Marketing Hub. Depending on your requirements, your goals and your items of priority, we provide a timeline for how long we'll need to get this done and test.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training & Education

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Marketing Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
Our blueprint for your sales success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your sales strategies now and in the future.

Sales processes & Initiatives

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot sales strategies, we roll up our sleeves and start building.

Whether it be automated processes, sales enablement, internal notifications and task setting, “fail safe” processes or sales strategy, we work with you to ensure your business is set up for success using HubSpot Sales Hub.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Sales Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
Our blueprint for your customer service success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your customer service strategies now and in the future.

Customer service processes

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot customer service strategies, we roll up our sleeves and start building.

Whether it be automated processes, customer service ticketing systems, internal notifications and task setting, “fail safe” processes or strategy, we work with you to ensure your business is set up for success using HubSpot Service Hub. Depending on your requirements, your goals and your items of priority, we provide a timeline for how long we'll need to get this done and test.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Service Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
This is what we do

Sales Hub Consultation

We work with customers to optimise their sales processes in their business and how that translates to initiatives in HubSpot. Most companies have sales processes, they vary from company to company. But the underlying goal is the same, to increase productivity and increase sales conversion.

Marketing Hub Consultation

Whether it be top of the funnel, all the way to sales qualified lead, we can assist in marketing consultation for your business. Through planned strategies and marketing initiatives, to the internal processes of managing the leads and increasing the quality of leads for your sales team. Marketing spans so much more than what you email and what you post on social media for your customers.

Service Hub Consultation

Customer service should be the backbone of any business. Whether you offer actual services to your customers, or it be just how your teams interact with your customers, it’s one of the most important parts of any business. We can help you strategise your internal processes to manage tickets, service email inboxes, tasks and structured knowledge information for your customers.

CMS Hub Consultation

At Thirtyfour Creative, we specialise in website design and development on the HubSpot CMS platform. Whether you have an existing website on HubSpot CMS, or you’re looking to build a new one with a partner or by yourselves, we’re here to help you with whatever you need.

We can offer development services, website strategy, website design or development auditing. Whatever project you’re working on with your HubSpot CMS website, we can help you.

HubSpot Audit Services

Many companies using HubSpot feel they could be using it better. We can perform a HubSpot portal audit where we review your current set up, review some data to see what information you’re capturing and also identify how your team is interacting with the system, and your customers.

This audit can then be used to identify what could be improved, and also usually raises questions about your businesses processes and identifying inconsistencies among them and your teams.

HubSpot Training

Perhaps you have HubSpot, but you don’t have any formal training information together for your team. Or perhaps you have had an influx if new team members and want to get them all onboard in a larger setting.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
Our blueprint for your marketing success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your marketing strategies now and in the future.

Marketing processes & Initiatives

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot marketing strategies, we roll up our sleeves and start building.

Whether it be automated processes, internal notifications, marketing email nurture sequences or campaign strategy, we work with you to ensure your business is set up for success using HubSpot Marketing Hub. Depending on your requirements, your goals and your items of priority, we provide a timeline for how long we'll need to get this done and test.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training & Education

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Marketing Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
Our blueprint for your sales success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your sales strategies now and in the future.

Sales processes & Initiatives

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot sales strategies, we roll up our sleeves and start building.

Whether it be automated processes, sales enablement, internal notifications and task setting, “fail safe” processes or sales strategy, we work with you to ensure your business is set up for success using HubSpot Sales Hub.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Sales Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
Our blueprint for your customer service success

Alignment

We start with learning everything we can about your business. To effectively create processes that will not only make your team's lives easier but also ensure your best chance for growth, we need to have a deep understanding of what you do and how this impacts your customer service strategies now and in the future.

Customer service processes

We work with you to plan and strategise our approach to implementing your business process and optimising the CRM to best fit your business. HubSpot can be customised in great detail for all sorts of businesses and processes, this is where we get to plan the exciting stuff.

Data analysis

We analyse the data in your current processes, data in your current CRM(s) and what your teams require to do their jobs. This is where we work with you to map these with your HubSpot CRM to ensure we have all the data we need to harness HubSot’s data and reporting capabilities.

Configuration

This is where we get to work. Once we’ve planned and mapped everything we require as part of your company's HubSpot customer service strategies, we roll up our sleeves and start building.

Whether it be automated processes, customer service ticketing systems, internal notifications and task setting, “fail safe” processes or strategy, we work with you to ensure your business is set up for success using HubSpot Service Hub. Depending on your requirements, your goals and your items of priority, we provide a timeline for how long we'll need to get this done and test.

Insights & reporting

As you use your new HubSpot processes, we will work with you to help build the reporting you require to manage and analyse your marketing across email, ads, socials and inbound marketing initiatives. We'll build reports that make sense to have based on your processes, but we like to ensure you as team members or management have the reporting and insights you need.

Training

A new system requires training, we work with your teams to provide training around the new processes we create. We can specialise this training to your marketing team, and any other teams or key stakeholders that you would like to be part of this.

Activation

Once we’ve completed your HubSpot Service Hub Onboarding, we hand over the keys and leave it to you and your team. We’re always here to assist you and your team if you need us.

However, the ultimate goal of our onboarding program is that by the end, we want you and your team confident to take this on.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot
This is what we do

Sales Hub Consultation

We work with customers to optimise their sales processes in their business and how that translates to initiatives in HubSpot. Most companies have sales processes, they vary from company to company. But the underlying goal is the same, to increase productivity and increase sales conversion.

Marketing Hub Consultation

Whether it be top of the funnel, all the way to sales qualified lead, we can assist in marketing consultation for your business. Through planned strategies and marketing initiatives, to the internal processes of managing the leads and increasing the quality of leads for your sales team. Marketing spans so much more than what you email and what you post on social media for your customers.

Service Hub Consultation

Customer service should be the backbone of any business. Whether you offer actual services to your customers, or it be just how your teams interact with your customers, it’s one of the most important parts of any business. We can help you strategise your internal processes to manage tickets, service email inboxes, tasks and structured knowledge information for your customers.

CMS Hub Consultation

At Thirtyfour Creative, we specialise in website design and development on the HubSpot CMS platform. Whether you have an existing website on HubSpot CMS, or you’re looking to build a new one with a partner or by yourselves, we’re here to help you with whatever you need.

We can offer development services, website strategy, website design or development auditing. Whatever project you’re working on with your HubSpot CMS website, we can help you.

HubSpot Audit Services

Many companies using HubSpot feel they could be using it better. We can perform a HubSpot portal audit where we review your current set up, review some data to see what information you’re capturing and also identify how your team is interacting with the system, and your customers.

This audit can then be used to identify what could be improved, and also usually raises questions about your businesses processes and identifying inconsistencies among them and your teams.

HubSpot Training

Perhaps you have HubSpot, but you don’t have any formal training information together for your team. Or perhaps you have had an influx if new team members and want to get them all onboard in a larger setting.

If you’re ready to get results and fast-track your HubSpot set-up with an award-winning HubSpot partner, let’s talk!

  • What's possible
  • Let's talk HubSpot

HubSpot Marketing Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 9 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Email Marketing
Basics

We’ll teach you the fundamentals of email marketing from HubSpot. We’ll help you launch your first email marketing campaign and ensure you follow all the best practice guidelines to ensure you’re set up for success.

Templates

We’ll help you create email templates to use for your brand. We’ll use HubSpot’s drag-and-drop editor and teach you how it’s done. You’ll be creating your own emails ongoing in no time.

Starter

Professional

2 x email templates

Enterprise

We’ll help you create the emails you need for a nurture workflow of your choice.¹

Marketing Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email marketing nurture sequences
  • Lead management and team allocation
  • Customer interaction flows
  • CRM Data workflows
  • Personalisation data and list automation
Social Media

HubSpot makes it so easy to connect your social media accounts such as Facebook, LinkedIn, Instagram and TikTok. We’ll show you how to connect your accounts and teach you how the easy-to-use scheduling tool will make your marketing teams dreams come true!

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every marketer wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Campaigns & Ads

We’ll work with you to teach you how HubSpot Marketing Campaigns work and how they are used for to better place your customer acquisition pathways and how to maximise your ROI based on campaign categories. We’ll teach you how HubSpot landing pages can help you achieve these goals.

We’ll also discuss how you can use your HubSpot CRM to manage Ads, audiences and how these tie into campaigns.

  • Email Marketing
  • Social Media
  • Inbound-Marketing
  • Paid Advertising (Ads tool)
Starter

Professional

Includes 1 x HubSpot CMS landing page²

Enterprise

Includes 1 x custom HubSpot CMS landing page³

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations⁴

Enterprise

Native or custom integrations⁴

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.⁵

Starter

3 weeks

Professional

4-6 weeks

Enterprise

6-9 weeks

¹ The nurture flow creation does not include the creation of written content. We’ll require your team to provide the content for each email in your nurture sequence unless scoped otherwise. We are able to provide copywriting services scoped additionally.
² HubSpot CMS landing page pre-designed and developed using the Thirtyfour Creative Spring theme.
³ Custom HubSpot CMS landing page designed and developed for your business. Max allocation 10 hours.
⁴ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
⁵ All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Sales Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Sales Process

We’ll work with you to define and refine your sales process so we can help you create the necessary structure in HubSpot to make your sales process clear and easy for your team to run with.

Sales Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Sales email sequences
  • Lead management and team allocation
  • Task management and allocation
  • CRM Data workflows
  • Personalisation data and list automation
Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every sales team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Playbooks

Playbooks provide fantastic guidelines for your sales team to have the tools and questions locked and loaded for every type of call or meeting they come across. We’ll work with you to create playbooks that aid your process.

Starter

Professional

Enterprise

Goal Setting

No sales team is complete without actionable goals and forecasting metrics. We’ll help you set up your initial goals for the team and teach you how they work in HubSpot for you to manage moving forward.

Starter

Professional

Enterprise

Payments

Use payment links and payment forms to make transactional integrations with your customers for services, products, donations or subscriptions.

Starter

Professional

Coming Soon

Enterprise

Coming Soon

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

3-4 weeks

Enterprise

6-9 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Service Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact, Company and Ticket object records
  • Ticket management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
Service Process

We’ll work with you to define and refine your customer service process so we can help you create the necessary structure in HubSpot to make your customer service process clear and easy for your team to run with.

Ticket Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email nurture sequences
  • Automated ticket update notifications - internal and external
  • Ticket management and team allocation
  • SLA settings
  • CRM Data workflows
  • Personalisation data and list automation
Feedback Surveys

Customer feedback is a fundamental pillar of success. Without a strong customer feedback loop, your customer service strategy is incomplete. It all starts with gathering customer feedback. Before we talk about how to do that, let's unpack some types of customer feedback.

Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every customer service team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Knowledge Base

Provide next level customer service by providing your customers with helpful resources and information. Using a knowledge base, you can make it easy for customers to find the information they need so your team can spend less time answering common questions, and more time helping customers. We’ll help you set up the framework to get you started.

Starter

Professional

Enterprise

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we like to work with companies that are able to actively participate in their onboarding. We are not able to manage your team internally for items that you’ll be responsible for. We work with companies, not for them.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

2-4 weeks

Enterprise

4-7 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.

HubSpot Consultation

  • Initiatives
Consultation & strategy

As proud HubSpot Diamond partners and industry leaders in HubSpot implementation, our expertise lies in guiding companies through insightful HubSpot CRM and CMS consultations, along with strategy sessions. We're dedicated to assisting businesses in unlocking the full potential of their HubSpot portal for sales, marketing, and service processes. Our tailored consultations provide practical insights, helping clients grasp the extensive capabilities of HubSpot. Whether it's refining lead management, optimising marketing automation, or enhancing customer service workflows, our commitment is to empower Australian businesses to leverage the true power of HubSpot for significant operational enhancements and sustainable growth.

Implementation

We specialise in guiding companies through the intricate process of implementing HubSpot and fine-tuning existing systems to enhance efficiency. Through our hands-on approach, we work closely with businesses to tailor their HubSpot setup to specific needs, ensuring a smooth integration into their operations. Whether it's the initial implementation or optimising existing configurations, our expertise ensures that companies harness the full potential of HubSpot, streamlining their processes and maximising the benefits of this powerful platform.
How we can further assist with our HubSpot consultation:

  • Creation of automations and processes
  • Data cleanup and migration
  • Current implementation process review
  • Reporting and dashboard creation
  • Portal audit services
CMS website consultation

With over a decade of experience in website design and development, we're specialists in offering comprehensive consultations to companies looking to enhance their online presence. Our team engages in in-depth discussions with businesses, meticulously analysing their existing websites and identifying areas for improvement. Through these consultations, we not only pinpoint optimisation opportunities but also address potential pitfalls, ensuring a smooth and error-free online experience. Our expertise extends to crafting improved customer journeys, tailoring websites to align with the unique goals and needs of each client. Whether it's refining user interfaces, enhancing navigation, or implementing innovative design elements, our consultations pave the way for businesses to elevate their online presence and deliver exceptional customer experiences.

How we Consult

Simple really. We meet and understand what you need help with. Then we help you.

We have packages or retainer services¹ available for companies looking for ongoing assistance at varying levels. We also offer ad-hoc consulting billed by the hour.

¹ Thirtyfour Creative retainer services are designed to help companies continually grow and to keep up with the latest requirements of their business. We help dozens of companies all over the globe with their HubSpot portals, helping to empower their internal teams with the specialised resources we provide them.

HubSpot Marketing Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 9 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Email Marketing
Basics

We’ll teach you the fundamentals of email marketing from HubSpot. We’ll help you launch your first email marketing campaign and ensure you follow all the best practice guidelines to ensure you’re set up for success.

Templates

We’ll help you create email templates to use for your brand. We’ll use HubSpot’s drag-and-drop editor and teach you how it’s done. You’ll be creating your own emails ongoing in no time.

Starter

Professional

2 x email templates

Enterprise

We’ll help you create the emails you need for a nurture workflow of your choice.¹

Marketing Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email marketing nurture sequences
  • Lead management and team allocation
  • Customer interaction flows
  • CRM Data workflows
  • Personalisation data and list automation
Social Media

HubSpot makes it so easy to connect your social media accounts such as Facebook, LinkedIn, Instagram and TikTok. We’ll show you how to connect your accounts and teach you how the easy-to-use scheduling tool will make your marketing teams dreams come true!

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every marketer wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Campaigns & Ads

We’ll work with you to teach you how HubSpot Marketing Campaigns work and how they are used for to better place your customer acquisition pathways and how to maximise your ROI based on campaign categories. We’ll teach you how HubSpot landing pages can help you achieve these goals.

We’ll also discuss how you can use your HubSpot CRM to manage Ads, audiences and how these tie into campaigns.

  • Email Marketing
  • Social Media
  • Inbound-Marketing
  • Paid Advertising (Ads tool)
Starter

Professional

Includes 1 x HubSpot CMS landing page²

Enterprise

Includes 1 x custom HubSpot CMS landing page³

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations⁴

Enterprise

Native or custom integrations⁴

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.⁵

Starter

3 weeks

Professional

4-6 weeks

Enterprise

6-9 weeks

¹ The nurture flow creation does not include the creation of written content. We’ll require your team to provide the content for each email in your nurture sequence unless scoped otherwise. We are able to provide copywriting services scoped additionally.
² HubSpot CMS landing page pre-designed and developed using the Thirtyfour Creative Spring theme.
³ Custom HubSpot CMS landing page designed and developed for your business. Max allocation 10 hours.
⁴ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
⁵ All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Sales Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Sales Process

We’ll work with you to define and refine your sales process so we can help you create the necessary structure in HubSpot to make your sales process clear and easy for your team to run with.

Sales Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Sales email sequences
  • Lead management and team allocation
  • Task management and allocation
  • CRM Data workflows
  • Personalisation data and list automation
Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every sales team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Playbooks

Playbooks provide fantastic guidelines for your sales team to have the tools and questions locked and loaded for every type of call or meeting they come across. We’ll work with you to create playbooks that aid your process.

Starter

Professional

Enterprise

Goal Setting

No sales team is complete without actionable goals and forecasting metrics. We’ll help you set up your initial goals for the team and teach you how they work in HubSpot for you to manage moving forward.

Starter

Professional

Enterprise

Payments

Use payment links and payment forms to make transactional integrations with your customers for services, products, donations or subscriptions.

Starter

Professional

Coming Soon

Enterprise

Coming Soon

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

3-4 weeks

Enterprise

6-9 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Service Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact, Company and Ticket object records
  • Ticket management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
Service Process

We’ll work with you to define and refine your customer service process so we can help you create the necessary structure in HubSpot to make your customer service process clear and easy for your team to run with.

Ticket Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email nurture sequences
  • Automated ticket update notifications - internal and external
  • Ticket management and team allocation
  • SLA settings
  • CRM Data workflows
  • Personalisation data and list automation
Feedback Surveys

Customer feedback is a fundamental pillar of success. Without a strong customer feedback loop, your customer service strategy is incomplete. It all starts with gathering customer feedback. Before we talk about how to do that, let's unpack some types of customer feedback.

Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every customer service team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Knowledge Base

Provide next level customer service by providing your customers with helpful resources and information. Using a knowledge base, you can make it easy for customers to find the information they need so your team can spend less time answering common questions, and more time helping customers. We’ll help you set up the framework to get you started.

Starter

Professional

Enterprise

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we like to work with companies that are able to actively participate in their onboarding. We are not able to manage your team internally for items that you’ll be responsible for. We work with companies, not for them.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

2-4 weeks

Enterprise

4-7 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.

HubSpot Consultation

  • Initiatives
Consultation & strategy

As proud HubSpot Diamond partners and industry leaders in HubSpot implementation, our expertise lies in guiding companies through insightful HubSpot CRM and CMS consultations, along with strategy sessions. We're dedicated to assisting businesses in unlocking the full potential of their HubSpot portal for sales, marketing, and service processes. Our tailored consultations provide practical insights, helping clients grasp the extensive capabilities of HubSpot. Whether it's refining lead management, optimising marketing automation, or enhancing customer service workflows, our commitment is to empower Australian businesses to leverage the true power of HubSpot for significant operational enhancements and sustainable growth.

Implementation

We specialise in guiding companies through the intricate process of implementing HubSpot and fine-tuning existing systems to enhance efficiency. Through our hands-on approach, we work closely with businesses to tailor their HubSpot setup to specific needs, ensuring a smooth integration into their operations. Whether it's the initial implementation or optimising existing configurations, our expertise ensures that companies harness the full potential of HubSpot, streamlining their processes and maximising the benefits of this powerful platform.
How we can further assist with our HubSpot consultation:

  • Creation of automations and processes
  • Data cleanup and migration
  • Current implementation process review
  • Reporting and dashboard creation
  • Portal audit services
CMS website consultation

With over a decade of experience in website design and development, we're specialists in offering comprehensive consultations to companies looking to enhance their online presence. Our team engages in in-depth discussions with businesses, meticulously analysing their existing websites and identifying areas for improvement. Through these consultations, we not only pinpoint optimisation opportunities but also address potential pitfalls, ensuring a smooth and error-free online experience. Our expertise extends to crafting improved customer journeys, tailoring websites to align with the unique goals and needs of each client. Whether it's refining user interfaces, enhancing navigation, or implementing innovative design elements, our consultations pave the way for businesses to elevate their online presence and deliver exceptional customer experiences.

How we Consult

Simple really. We meet and understand what you need help with. Then we help you.

We have packages or retainer services¹ available for companies looking for ongoing assistance at varying levels. We also offer ad-hoc consulting billed by the hour.

¹ Thirtyfour Creative retainer services are designed to help companies continually grow and to keep up with the latest requirements of their business. We help dozens of companies all over the globe with their HubSpot portals, helping to empower their internal teams with the specialised resources we provide them.

HubSpot Marketing Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 9 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Email Marketing
Basics

We’ll teach you the fundamentals of email marketing from HubSpot. We’ll help you launch your first email marketing campaign and ensure you follow all the best practice guidelines to ensure you’re set up for success.

Templates

We’ll help you create email templates to use for your brand. We’ll use HubSpot’s drag-and-drop editor and teach you how it’s done. You’ll be creating your own emails ongoing in no time.

Starter

Professional

2 x email templates

Enterprise

We’ll help you create the emails you need for a nurture workflow of your choice.¹

Marketing Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email marketing nurture sequences
  • Lead management and team allocation
  • Customer interaction flows
  • CRM Data workflows
  • Personalisation data and list automation
Social Media

HubSpot makes it so easy to connect your social media accounts such as Facebook, LinkedIn, Instagram and TikTok. We’ll show you how to connect your accounts and teach you how the easy-to-use scheduling tool will make your marketing teams dreams come true!

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every marketer wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Campaigns & Ads

We’ll work with you to teach you how HubSpot Marketing Campaigns work and how they are used for to better place your customer acquisition pathways and how to maximise your ROI based on campaign categories. We’ll teach you how HubSpot landing pages can help you achieve these goals.

We’ll also discuss how you can use your HubSpot CRM to manage Ads, audiences and how these tie into campaigns.

  • Email Marketing
  • Social Media
  • Inbound-Marketing
  • Paid Advertising (Ads tool)
Starter

Professional

Includes 1 x HubSpot CMS landing page²

Enterprise

Includes 1 x custom HubSpot CMS landing page³

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations⁴

Enterprise

Native or custom integrations⁴

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.⁵

Starter

3 weeks

Professional

4-6 weeks

Enterprise

6-9 weeks

¹ The nurture flow creation does not include the creation of written content. We’ll require your team to provide the content for each email in your nurture sequence unless scoped otherwise. We are able to provide copywriting services scoped additionally.
² HubSpot CMS landing page pre-designed and developed using the Thirtyfour Creative Spring theme.
³ Custom HubSpot CMS landing page designed and developed for your business. Max allocation 10 hours.
⁴ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
⁵ All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Sales Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Sales Process

We’ll work with you to define and refine your sales process so we can help you create the necessary structure in HubSpot to make your sales process clear and easy for your team to run with.

Sales Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Sales email sequences
  • Lead management and team allocation
  • Task management and allocation
  • CRM Data workflows
  • Personalisation data and list automation
Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every sales team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Playbooks

Playbooks provide fantastic guidelines for your sales team to have the tools and questions locked and loaded for every type of call or meeting they come across. We’ll work with you to create playbooks that aid your process.

Starter

Professional

Enterprise

Goal Setting

No sales team is complete without actionable goals and forecasting metrics. We’ll help you set up your initial goals for the team and teach you how they work in HubSpot for you to manage moving forward.

Starter

Professional

Enterprise

Payments

Use payment links and payment forms to make transactional integrations with your customers for services, products, donations or subscriptions.

Starter

Professional

Coming Soon

Enterprise

Coming Soon

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

3-4 weeks

Enterprise

6-9 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Service Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact, Company and Ticket object records
  • Ticket management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
Service Process

We’ll work with you to define and refine your customer service process so we can help you create the necessary structure in HubSpot to make your customer service process clear and easy for your team to run with.

Ticket Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email nurture sequences
  • Automated ticket update notifications - internal and external
  • Ticket management and team allocation
  • SLA settings
  • CRM Data workflows
  • Personalisation data and list automation
Feedback Surveys

Customer feedback is a fundamental pillar of success. Without a strong customer feedback loop, your customer service strategy is incomplete. It all starts with gathering customer feedback. Before we talk about how to do that, let's unpack some types of customer feedback.

Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every customer service team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Knowledge Base

Provide next level customer service by providing your customers with helpful resources and information. Using a knowledge base, you can make it easy for customers to find the information they need so your team can spend less time answering common questions, and more time helping customers. We’ll help you set up the framework to get you started.

Starter

Professional

Enterprise

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we like to work with companies that are able to actively participate in their onboarding. We are not able to manage your team internally for items that you’ll be responsible for. We work with companies, not for them.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

2-4 weeks

Enterprise

4-7 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.

HubSpot Consultation

  • Initiatives
Consultation & strategy

As proud HubSpot Diamond partners and industry leaders in HubSpot implementation, our expertise lies in guiding companies through insightful HubSpot CRM and CMS consultations, along with strategy sessions. We're dedicated to assisting businesses in unlocking the full potential of their HubSpot portal for sales, marketing, and service processes. Our tailored consultations provide practical insights, helping clients grasp the extensive capabilities of HubSpot. Whether it's refining lead management, optimising marketing automation, or enhancing customer service workflows, our commitment is to empower Australian businesses to leverage the true power of HubSpot for significant operational enhancements and sustainable growth.

Implementation

We specialise in guiding companies through the intricate process of implementing HubSpot and fine-tuning existing systems to enhance efficiency. Through our hands-on approach, we work closely with businesses to tailor their HubSpot setup to specific needs, ensuring a smooth integration into their operations. Whether it's the initial implementation or optimising existing configurations, our expertise ensures that companies harness the full potential of HubSpot, streamlining their processes and maximising the benefits of this powerful platform.
How we can further assist with our HubSpot consultation:

  • Creation of automations and processes
  • Data cleanup and migration
  • Current implementation process review
  • Reporting and dashboard creation
  • Portal audit services
CMS website consultation

With over a decade of experience in website design and development, we're specialists in offering comprehensive consultations to companies looking to enhance their online presence. Our team engages in in-depth discussions with businesses, meticulously analysing their existing websites and identifying areas for improvement. Through these consultations, we not only pinpoint optimisation opportunities but also address potential pitfalls, ensuring a smooth and error-free online experience. Our expertise extends to crafting improved customer journeys, tailoring websites to align with the unique goals and needs of each client. Whether it's refining user interfaces, enhancing navigation, or implementing innovative design elements, our consultations pave the way for businesses to elevate their online presence and deliver exceptional customer experiences.

How we Consult

Simple really. We meet and understand what you need help with. Then we help you.

We have packages or retainer services¹ available for companies looking for ongoing assistance at varying levels. We also offer ad-hoc consulting billed by the hour.

¹ Thirtyfour Creative retainer services are designed to help companies continually grow and to keep up with the latest requirements of their business. We help dozens of companies all over the globe with their HubSpot portals, helping to empower their internal teams with the specialised resources we provide them.

HubSpot Marketing Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 9 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Email Marketing
Basics

We’ll teach you the fundamentals of email marketing from HubSpot. We’ll help you launch your first email marketing campaign and ensure you follow all the best practice guidelines to ensure you’re set up for success.

Templates

We’ll help you create email templates to use for your brand. We’ll use HubSpot’s drag-and-drop editor and teach you how it’s done. You’ll be creating your own emails ongoing in no time.

Starter

Professional

2 x email templates

Enterprise

We’ll help you create the emails you need for a nurture workflow of your choice.¹

Marketing Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email marketing nurture sequences
  • Lead management and team allocation
  • Customer interaction flows
  • CRM Data workflows
  • Personalisation data and list automation
Social Media

HubSpot makes it so easy to connect your social media accounts such as Facebook, LinkedIn, Instagram and TikTok. We’ll show you how to connect your accounts and teach you how the easy-to-use scheduling tool will make your marketing teams dreams come true!

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every marketer wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Campaigns & Ads

We’ll work with you to teach you how HubSpot Marketing Campaigns work and how they are used for to better place your customer acquisition pathways and how to maximise your ROI based on campaign categories. We’ll teach you how HubSpot landing pages can help you achieve these goals.

We’ll also discuss how you can use your HubSpot CRM to manage Ads, audiences and how these tie into campaigns.

  • Email Marketing
  • Social Media
  • Inbound-Marketing
  • Paid Advertising (Ads tool)
Starter

Professional

Includes 1 x HubSpot CMS landing page²

Enterprise

Includes 1 x custom HubSpot CMS landing page³

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations⁴

Enterprise

Native or custom integrations⁴

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.⁵

Starter

3 weeks

Professional

4-6 weeks

Enterprise

6-9 weeks

¹ The nurture flow creation does not include the creation of written content. We’ll require your team to provide the content for each email in your nurture sequence unless scoped otherwise. We are able to provide copywriting services scoped additionally.
² HubSpot CMS landing page pre-designed and developed using the Thirtyfour Creative Spring theme.
³ Custom HubSpot CMS landing page designed and developed for your business. Max allocation 10 hours.
⁴ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
⁵ All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Sales Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact and Company object records
  • Data management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
  • Documents, snippets and templates
Sales Process

We’ll work with you to define and refine your sales process so we can help you create the necessary structure in HubSpot to make your sales process clear and easy for your team to run with.

Sales Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Sales email sequences
  • Lead management and team allocation
  • Task management and allocation
  • CRM Data workflows
  • Personalisation data and list automation
Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every sales team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Conversations

Everyone loves a good new fashioned chat-bot on a website. Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inbox so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Playbooks

Playbooks provide fantastic guidelines for your sales team to have the tools and questions locked and loaded for every type of call or meeting they come across. We’ll work with you to create playbooks that aid your process.

Starter

Professional

Enterprise

Goal Setting

No sales team is complete without actionable goals and forecasting metrics. We’ll help you set up your initial goals for the team and teach you how they work in HubSpot for you to manage moving forward.

Starter

Professional

Enterprise

Payments

Use payment links and payment forms to make transactional integrations with your customers for services, products, donations or subscriptions.

Starter

Professional

Coming Soon

Enterprise

Coming Soon

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we prefer to work with companies that are able to actively participate in their onboarding. We require you and your team to be active and present throughout the onboarding in order to provide the information we need, approvals and feedback throughout the process.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

3-4 weeks

Enterprise

6-9 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.
All Thirtyfour Creative onboarding are subject to the terms and conditions outlined in your engagement proposal.

HubSpot Service Hub Onboarding

  • Initiatives
  • Starter
  • Professional
  • Enterprise
Kick-Off & Alignment Sessions

We start with the fundamental set-up of your portal. Account defaults, timezones, currency settings, etc. We’ll plan out our scheduled calls for our ongoing support throughout your onboarding.

Starter

3 x 1 hour calls

Professional

Fortnightly calls for 6 weeks

Enterprise

Fortnightly calls for 6 weeks

CRM Basics

HubSpot at it’s heart is a CRM. We’ll educate you on all the basics of how the CRM works, where to find everything and how it will play a massive role in the rest of your implementation to ensure your teams are all on the same page. We’ll cover:

  • Contact, Company and Ticket object records
  • Ticket management and properties
  • Portal settings and defaults
  • Notification settings
  • Task management
  • HubSpot Forms
  • HubSpot tracking code for your website
  • Integrate team emails to HubSpot
Service Process

We’ll work with you to define and refine your customer service process so we can help you create the necessary structure in HubSpot to make your customer service process clear and easy for your team to run with.

Ticket Automations

We work with you to identify the most relevant HubSpot automations which will make the greatest impact for your business. Some of our recommended include:

  • Email nurture sequences
  • Automated ticket update notifications - internal and external
  • Ticket management and team allocation
  • SLA settings
  • CRM Data workflows
  • Personalisation data and list automation
Feedback Surveys

Customer feedback is a fundamental pillar of success. Without a strong customer feedback loop, your customer service strategy is incomplete. It all starts with gathering customer feedback. Before we talk about how to do that, let's unpack some types of customer feedback.

Starter

Professional

Enterprise

Insights & Reporting

Probably the single most powerful part of HubSpot. Reporting. What every customer service team wants, a simple and easy way to identify what works, what information you’re learning about your potential customers to ultimately get them in the door and to become a customer.

Starter

Simple report & dashboard creation

Professional

Advanced report & dashboard creation

Enterprise

Advanced report & dashboard creation

Conversations

Allowing customers to get the help they need faster than ever. We’ll help you set up your chatbot and conversations inboxes so you and the team can be on the ready when your customers are looking for your help.

Starter

Professional

Set up chatbot flow and conversations inbox

Enterprise

Set up chatbot flow and conversations inbox + additional conversation inboxes

Knowledge Base

Provide next level customer service by providing your customers with helpful resources and information. Using a knowledge base, you can make it easy for customers to find the information they need so your team can spend less time answering common questions, and more time helping customers. We’ll help you set up the framework to get you started.

Starter

Professional

Enterprise

Integrations

We help companies simplify their tech stack by migrating their processes to HubSpot, and if needed, integration with the other platforms that are necessary to your process. Either through native integrations or custom integrations.

Starter

Native integrations only

Professional

Native or custom integrations¹

Enterprise

Native or custom integrations¹

Project Management

During the project, your dedicated project manager will ensure we keep things moving. Please note, we like to work with companies that are able to actively participate in their onboarding. We are not able to manage your team internally for items that you’ll be responsible for. We work with companies, not for them.

Timeline

Every onboarding is unique. Depending on your needs, requirements and complexities of your processes, our timelines can vary. As a baseline, if we can both stick to our planned schedule, your onboarding will be completed within the following timelines.*

Starter

2 weeks

Professional

2-4 weeks

Enterprise

4-7 weeks

¹ Custom integrations require scoping and planning in order to accurately provide estimates. In most cases, we’ll need access to both pieces of software in order to provide an accurate scope of work.
* All HubSpot Onboarding services are subject to timelines based on complexities and availability. Once we commence, we require that you are able to maintain the timelines that have been agreed prior to our engagement.

HubSpot Consultation

  • Initiatives
Consultation & strategy

As proud HubSpot Diamond partners and industry leaders in HubSpot implementation, our expertise lies in guiding companies through insightful HubSpot CRM and CMS consultations, along with strategy sessions. We're dedicated to assisting businesses in unlocking the full potential of their HubSpot portal for sales, marketing, and service processes. Our tailored consultations provide practical insights, helping clients grasp the extensive capabilities of HubSpot. Whether it's refining lead management, optimising marketing automation, or enhancing customer service workflows, our commitment is to empower Australian businesses to leverage the true power of HubSpot for significant operational enhancements and sustainable growth.

Implementation

We specialise in guiding companies through the intricate process of implementing HubSpot and fine-tuning existing systems to enhance efficiency. Through our hands-on approach, we work closely with businesses to tailor their HubSpot setup to specific needs, ensuring a smooth integration into their operations. Whether it's the initial implementation or optimising existing configurations, our expertise ensures that companies harness the full potential of HubSpot, streamlining their processes and maximising the benefits of this powerful platform.
How we can further assist with our HubSpot consultation:

  • Creation of automations and processes
  • Data cleanup and migration
  • Current implementation process review
  • Reporting and dashboard creation
  • Portal audit services
CMS website consultation

With over a decade of experience in website design and development, we're specialists in offering comprehensive consultations to companies looking to enhance their online presence. Our team engages in in-depth discussions with businesses, meticulously analysing their existing websites and identifying areas for improvement. Through these consultations, we not only pinpoint optimisation opportunities but also address potential pitfalls, ensuring a smooth and error-free online experience. Our expertise extends to crafting improved customer journeys, tailoring websites to align with the unique goals and needs of each client. Whether it's refining user interfaces, enhancing navigation, or implementing innovative design elements, our consultations pave the way for businesses to elevate their online presence and deliver exceptional customer experiences.

How we Consult

Simple really. We meet and understand what you need help with. Then we help you.

We have packages or retainer services¹ available for companies looking for ongoing assistance at varying levels. We also offer ad-hoc consulting billed by the hour.

¹ Thirtyfour Creative retainer services are designed to help companies continually grow and to keep up with the latest requirements of their business. We help dozens of companies all over the globe with their HubSpot portals, helping to empower their internal teams with the specialised resources we provide them.

Don't just take our word for it

1 - 8
Let’s work together

"Thirtyfour Creative has been a major part of our HubSpot Digital Platform project, encompassing a website, membership platform and CRM. They have ridden the journey with us from start to finish, taking the time to understand our mission. They have ensured this digital transformation aligns with our strategy and goals for supporting, connecting and empowering young people in the New Zealand food and fibre sector. They ensured our platform is user-friendly, future-proofed, and sustainable for in-house management, a critical success factor for this project. We’re excited to continue our journey with Thirtyfour Creative."

Stacey McLean
Stacey Mclean

Operations and Marketing Manager - NZYF

“The team at Thirtyfour Creative could not have been more helpful! As a small business with no staff specialising in this area, having the support of such an expert team was invaluable. They supported us throughout the whole process and trained us in using our new CRM, but most importantly they empowered our team to understand the system so we could become self-sufficient.”

Georgia Wykes
Georgia Wykes

Office Manager - XYZ Dental

“We approached Thirtyfour Creative with the task of helping us create a top-notch HubSpot website. We wanted modern templates, custom modules, and a new resource centre, and they absolutely nailed it! If you're looking for a web design agency that's not only highly skilled but also approachable, friendly, and committed to delivering the best results, look no further than Thirtyfour Creative.”

Cisco Sara
Cisco Sara

Global Product Marketing Manager - RedEye

“We’ve been working with Jarrod and the team for over a year, and they have been instrumental in implementing key processes for us to use our HubSpot CRM effectively. They manage our website end-to-end and have been an absolute dream in putting live our new branding and positioning in the new design of our website.  We’re so grateful for their partnership! You can’t find a better partner than ThirtyfourCreative.

Sanica Apte
Sanica Apte

Global Marketing Manager - Casual Films

“Jarrod and the team at ThirtyFour Creative are the absolute best. I first worked with them while I was working for a former company, and had such a great experience I engaged them in my following role for another project. I am an evangelist for sure! Some projects can be daunting and they are such a supportive partner to have on board when that happens. They are prompt, professional and amazing with finishing things off. I completely trust them and would recommend 100%”

Katie Grant
Katie Grant

Head of RevOps - Chnnl

“Working with Jarrod and the team at Thirtyfour Creative has been seamless from the very first engagement. We articulated what we were looking to achieve and provided the overall look and feel of our site, Thirtyfour Creative then took it and delivered an incredible outcome through HubSpot CMS. The site is easy for us to build and maintain on our own, it was done in a timely manner and seamlessly integrates into our marketing and sales hubs thanks to their guidance on best practices. Resounding proof that web design and development don't need to be as overcomplicated as they sometimes are.”

Blake Norrish
Blake Norrish

National Growth Marketing Manager - LMG

“Working with ThirtyFour Creative for our HubSpot implementation has been an outstanding experience. Their expertise in workflow automation, email automation, and data migration has significantly enhanced our operations. Their continued assistance with our Marketing Hub, Sales Hub, and Service Hub modules has been a major asset. Their skill in integrating systems like Aircall, Sakari, Ignition, Zapier for Facebook Leads and setting up automated processes for the integrations has streamlined our workflow and has significantly improved our customer interactions.”

Tracey Chalk
Tracey Chalk

Marketing Manager - Cotchy

“Working with ThirtyFour Creative has been one of the best vendor relationships I’ve had in my marketing career to date. Jarrod, the Founder of the company is incredibly communicative. He’s helped us understand very clearly the scope of the project, the deadlines, the deliverables, made sure we were on track to meet all of our go-live dates and everything for our new website. The experience working with ThirtyFour Creative has been fantastic. I would recommend ThirtyFour Creative to any marketing professionals, potentially within the SaaS space or the technology space that are looking to drive real growth through integrated digital marketing campaigns.”

Britt Lincoln
Britt Lincoln

Global Marketing Manager - Noggin

Let’s work together

70+

Companies we’ve onboarded and set-up HubSpot into their business

31+

Industries we’ve worked with to grow through HubSpot Onboarding

#1

The top Australian HubSpot Agency in 2022 for customer satisfaction

Ready to invest in your business?

We can help your teams get up and running in the platform, no matter which hubs you have. Get in touch with us as the first step towards your new HubSpot setup.

Let's talk HubSpot
jason-goodman-tHO1_OuKbg0-unsplash 1 (1)

HubSpot onboarding questions

What is HubSpot Onboarding?

HubSpot is an amazing platform in many ways - when you have configured it properly and it's up and running. But we don't want to lie, it does require some time to set it up correctly to make sure that your company and the users get the most out of it. Every business is different and has its own needs. That's the reason different HubSpot portals need different setups.

With our HubSpot Onboarding service, you get all the information you need to be able to set your account up the right way for you - and we’ll be there step by step.

You’ll finish the onboarding process with things like workflows, templates and pipelines all set up, ensuring your hubs are built for scalability and growth.

Thirtyfour Creative Onboarding vs HubSpot’s in-house Onboarding

At Thirtyfour Creative, our onboarding process sets us apart through personalised attention and specialised expertise.

As HubSpot Diamond partners, we bring a tailored approach to each project, ensuring a unique and responsive experience. While HubSpot offers a broader scale, our boutique size allows us to be nimble, adapting strategies based on individual client needs.

HubSpot's onboarding takes you through all the features and capabilities of HubSpot. But then, it's up to you to set it up for yourself.

With our agency's focus on HubSpot CRM and CMS specifically, we get the job done and make the onboarding journey collaborative and enjoyable. We help optimise your processes, help you implement everything into your portal, then train you on how it works and how to take the keys from there.

Why choose Thirtyfour Creative?

Choose Thirtyfour Creative for your HubSpot onboarding and experience the advantage of specialised expertise as HubSpot Diamond partners. Our small-but-mighty agency ensures personalised attention, tailoring onboarding strategies to your unique business needs. With a track record of delivering measurable results globally and a friendly, approachable team, we provide a seamless and efficient onboarding experience.

Trust us to be your strategic partners in growth and transformation, combining global reach with a local touch for a collaborative journey toward success.

What happens after your HubSpot Onboarding has been completed?

After completing HubSpot onboarding with Thirtyfour Creative, your journey doesn't end—it transforms. We ensure a seamless transition to the next phase of your growth strategy. Post-onboarding, our team remains actively engaged in monitoring and optimising your HubSpot setup.

We provide ongoing support, addressing any queries, and adapting strategies based on evolving business needs. As your dedicated HubSpot Diamond partners, we're committed to your long-term success. Beyond the initial onboarding, we continue to collaborate, refine, and explore new opportunities within the HubSpot ecosystem, ensuring your business remains at the forefront of digital excellence. Get ready for a sustained journey of growth and transformation with Thirtyfour Creative!

What you need to know when working with Thirtyfour Creative

Dive into the HubSpot ecosystem to fully leverage our expertise in CMS and CRM.

Our proven track record showcases successful transformations across the globe. Trust in our team's agility to adapt strategies as your business evolves. Whether you're in Australia, New Zealand or beyond, benefit from our global perspective coupled with a local understanding.

Our commitment extends beyond initial onboarding, fostering a dynamic and sustained collaboration. With Thirtyfour Creative, embark on a journey where strategic design and implementation meet friendly expertise for lasting success.